Privacy Policy

This policy explains what personal information Cay Digital, LLC (“Cay Digital”, “we”, “us”) collects through www.caydigital.ai, how we use it, who we share it with and the choices you have. It covers this website only. Work we do for clients is governed by our agreements with them.

Information you give us

• Contact form. Your name, email address, company and message, plus the page you came from.
• Transformation Library and white paper forms. Your name, work email and company, so we can send you the papers you asked for.
• Briefings and agenda sign-ups. Your email address, when you subscribe to our briefings, unlock a training agenda or case study, or ask for a call time.
• Job applications. Your name, email, phone number, preferred location, the person who referred you, how you know them, your LinkedIn profile (optional) and your resume.
• Email. Anything you send to humans@caydigital.ai or to a member of our team.

Information collected automatically

When you visit the site, we and our analytics and marketing providers use cookies and similar technologies to collect information about your device and how you use the site. This includes pages viewed, links and buttons clicked, files downloaded, referring site, approximate location derived from your IP address, browser and device type. We use:

• Google Analytics to understand how the site is used.
• HubSpot to measure site visits and connect them to form submissions, so we know which content led you to get in touch.
• LinkedIn Insight Tag to measure the results of our LinkedIn campaigns and to show relevant ads to people who have visited the site.

Our hosting provider, Microsoft Azure, also keeps standard server logs (such as IP address and request details) to run and secure the site.

How we use your information

• To reply to your enquiry and arrange conversations you request.
• To send you the content you asked for and, where you have engaged with us, occasional updates about our services. You can unsubscribe at any time using the link in any email.
• To review job applications and contact applicants.
• To understand how the site performs and improve it.
• To measure and target our marketing, as described above.
• To keep the site secure and comply with legal obligations.

Who we share it with

We don’t sell your personal information. We share it only with service providers who process it on our behalf, including HubSpot (our customer relationship records, form submissions and marketing email), Microsoft (Microsoft 365, SharePoint and Azure, for email, file storage, job applications and hosting), Google (analytics) and LinkedIn (advertising measurement). We may also disclose information when required by law, to protect our rights, or as part of a merger, acquisition or sale of our business.

Your choices

• Cookies. You can block or delete cookies in your browser settings. The site still works without them, though we won’t be able to connect your visits to a form you submit.
• Google Analytics. You can opt out with Google’s browser add-on.
• LinkedIn ads. You can control ad personalization in your LinkedIn advertising settings.
• Email. Use the unsubscribe link in any marketing email, or email us.
• Access, correction and deletion. Email humans@caydigital.ai to ask what information we hold about you, or to correct or delete it. Depending on where you live, you may have additional rights under local law, and we’ll respond to requests in line with the law that applies.

How long we keep it

We keep personal information only as long as we need it for the purposes above, or as long as the law requires. When we no longer need it, we delete or anonymize it.

Security

We use reasonable technical and organizational measures to protect personal information, including encrypted connections (HTTPS) and access controls on the systems that store it. No method of transmission or storage is completely secure.

Children

This site is intended for business audiences and is not directed at children under 16. We don’t knowingly collect their personal information.

Where your information is processed

Cay Digital is based in the United States, and our service providers may process information in the United States and other countries.

Changes to this policy

We may update this policy from time to time. When we do, we’ll change the date at the top of this page.

Contact us

Questions or requests about this policy:

Cay Digital, LLC
1061 E Indiantown Rd, Suite 412
Jupiter, FL 33477
humans@caydigital.ai